A little bit about us
"Tis a gift to be simple"
- Shaker Elder Joseph Brackett, 1848
About us
I work with my husband, Peter Lang, and live in the pretty village of Thakeham, at the base of the the South Downs, in West Sussex, UK.
Enquiries
Please contact us through the site giving the reference number or description of the item about which you want to enquire. We will be very happy to answer any questions you may have. We do not have a shop, but are delighted to welcome visitors to view our stock (with a cup of tea) by appointment.
Returns
In the unlikely event that you are not happy with any item purchased from us please:
- call or email us in the first instance to let us know about the return and the reason for doing so
- return the item to us within 7 working days of receipt, well and securely packed, preferably in the original packing materials in which it was sent
- if we do not receive the item back within this time frame, or receive it back not in the condition in which it was originally sent, then unfortunately we cannot issue a refund
- you will be responsible for the return postage and insurance costs
- we will refund the original purchase price, excluding money transfer fees, postage packing and insurance costs within 7 days, by your original payment method.
Payment, Packing and Postage
We do not accept credit cards and prefer payment by BACS direct into our account. Payment can also be made by PayPal subject to an additional 5% fee added to the item cost. £ Sterling cheques are also accepted. Goods will not be despatched until payment has been received through our bank.
We are happy to pack and post smaller items, which we would send through Royal Mail covered by insurance of £2500. For shipping abroad or for larger items generally, we would recommend a packer/shipper. Please be aware that when shipping out of the UK goods may be held at customs and local import taxes may apply. We have no control over this and cannot accept any responsibility for any financial loss.
Descriptions, Sizes and Frames
We always try to be accurate with our descriptions. If you should note any fault please bring it to our attention for immediate rectification.
The sizes we give for each item are approximate.
Picture frames, particularly antique frames may show signs of age and wear commensurate with their age.
And this is Humphrey our dear departed, well loved rag doll cat. He will always remain far prettier than we are!